Followers and push notifications

With push notifications, you reach people who follow your page directly on their phone – for example when your stream starts, a new product goes online or your shop closes for the holidays. This article covers the basics: who gets push notifications, how they come about and how many you can send.

#Who are your followers?

Followers are people who follow one of your pages – in the LinkHarbor app or in the web dashboard. They need a free LinkHarbor account for this. Their e-mail address is not passed on to you. They only receive push notifications through the app.

• Visitors to your page see the “Follow this page” note at the bottom with the “See how it works” button
• Only public, published pages can be followed
• Push notifications arrive on devices that have the LinkHarbor app installed and notifications allowed
• The LinkHarbor app is available for Android and iPhone
• Followers can turn off push for each followed page individually with the bell, or switch it off entirely in the app settings
• Tapping the notification opens your page in the app

#Three ways to send a push notification

Manual notifications and announcements are covered in Sending push notifications and announcements, automatic notifications in Automatic push rules. Only owners and admins can send.

#The weekly limit

The week is rolling: all push notifications of the workspace from the last 7 days count, not per calendar week. The limit is shared by all three methods.

• For manual notifications and announcements, “Push limit reached” appears at the limit and sending is blocked
• Automatic push rules are silently skipped at the limit, without any message to you

#The usage meter

In the push history, the send dialog and the “Push rules” tab, a meter shows how much you have used, for example “5 / 7 this week” and “2 remaining”. From 80 % usage, or when only one notification is left, a note appears. When nothing is left, it says “Upgrade for more push notifications”.