Create and confirm an account in the app, sign in with an existing account, change profile and password, log out everywhere and delete the account.
The LinkHarbor app uses the same account as the web dashboard. If you already have an account, simply sign in. New to LinkHarbor? Then create your account right in the app. This article covers everything about your account in the app.
Create an account in the app
- On the sign-in screen, tap “Don't have an account?”
- Fill in “Create account”: salutation, first name, last name, e-mail address, a password of at least 8 characters and date of birth
- Accept the terms and the privacy policy; news by e-mail is optional
- Tap “Sign up”
- Enter the 6-digit code from the e-mail “Confirm your email address”, or click the link in the same e-mail
The code and the link are valid for 24 hours. If no e-mail arrives, tap “Resend code” and read E-mails from LinkHarbor.
- “You must be at least 13 years old to use LinkHarbor.”
- LinkHarbor requires a minimum age of 13.
- “Please use a regular e-mail address (no disposable address).”
- Disposable addresses are not allowed.
- “Please confirm your e-mail address first.”
- Appears when you sign in while the address isn't confirmed yet.
An account created in the app is a reader account: you can follow pages but can't create your own yet. If you want to build a page yourself later, sign in at deck.linkharbor.com and click “Become Creator” in your “Profile”. See Profile, language and e-mail address.
Sign in with an existing account
The app only supports signing in with e-mail address and password. Signing in with Google or Facebook isn't available in the app.
If you have turned on two-factor authentication, the app asks for the 6-digit code from your authenticator app after you sign in. One of your recovery codes works as well. See Two-factor authentication.
| Message | Meaning |
|---|---|
| “E-mail or password is incorrect.” | Check what you entered or reset your password |
| “Too many attempts. Please try again later.” | Wait a moment after several failed attempts |
| “The login has expired. Please log in again.” | Your session was ended, for example after a password change |
| “This account is blocked.” | The account has been suspended, see Reporting content and suspension |
Account and profile in the app
Under “Settings” → “Account” you see your e-mail address and your name.
- Name
- Tap your name to change salutation, first name and last name under “Edit profile”.
- “Change password”
- Enter “Current password”, “New password (min. 8 characters)” and “Repeat new password” and tap “Change”. All other sessions are then logged out.
- “Language”
- The app's language. With “System default” it follows your phone's language.
You change your e-mail address in the web dashboard under “Profile”.
Log out
In the app you stay signed in until you log out or your session is ended, for example by a password change. Under “Settings” → “Session” you have two options:
- “Log out”
- Logs you out of this app on this device only.
- “Log out on all devices”
- Ends all your sessions at once, including in the browser and in the app on other devices. Useful if you have lost a phone.
In the web dashboard you achieve the same by changing your password, see Signing out.
Delete your account in the app
- Open “Settings” and scroll to the “Danger zone”
- Tap “Delete account permanently”
- Confirm the question “Delete account permanently?” with your password and tap “Delete”
Your account and all subscriptions are removed. This can't be undone. If you have pages of your own, they are taken offline; the details are in Delete your account.
| Message | What to do |
|---|---|
| “Please transfer your workspace before deleting your account.” | You own a workspace with other members; transfer it in the web dashboard or remove the members |
| “Please cancel your active subscription before deleting your account.” | Cancel the paid subscription in the web dashboard |
| “The password is incorrect.” | Enter your account's password |
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